OUR COMMITMENT
At PROTSAAH, ethical jewellery isn't a label, it's how every piece is made. We design in Zürich and craft by hand with artisan communities across India and Tibet, paying 30–40% above the local market average, working only in recycled and responsibly sourced materials, and standing behind every piece with a lifetime repair and recycle promise. This is our commitment to our artisans, to the planet, and to you.
"With your purchase, you choose to encourage artisans and prioritise sustainability."
- Salonie, Founder & Storyteller
Safe Spaces and Fair Pay for All
To Our Artisans
My commitment to our artisans, wherever they are in the world, is simple: a safe, fair and dignified place to work for every single person involved. The PROTSAAH artisans are my family, and my mission is to give them a stable, lasting future and real opportunity.
I want PROTSAAH - and every handmade piece we produce, to be a genuine source of income, pride and security, where no person and no story is left behind.
Ethically produced, by real hands. Every collection is made by skilled artisans using traditional handcraft, not mass production, because the people and the craft are the point.
Certificates hang on walls. Fairness shows up every day.
Fair Conditions, by Design
Sustainable production isn't a slogan for us, it's a set of standards we hold every workshop to. When you buy an honest, handcrafted PROTSAAH piece, you are directly supporting these conditions for the people who made it.
Safe Working conditions
- Safe machinery and equipment, regularly assessed by our quality-control team
- High health and safety standards
- A quality-control team that regularly reviews our processes and techniques
Equal Opportunity & Fair Pay
- Fair pay: 30–40% above the local market average based on number of dependants
- Gender equality in the workplace
Comfort & Wellbeing
- Open, air-conditioned workspaces
- On-site canteens - a place to eat, rest and recharge
- Comfortable uniforms
- Separate, gender-specific washrooms, so women feel comfortable and secure
I didn't wait for the industry to change. I started with the women.
The Heart of Our Workshops
When I began, bringing women onto the workshop floor simply wasn't the norm in our industry. I made it ours and then built the workplace around them, so that earning a living never came at the cost of family or dignity.
- Part-time roles for mothers, so women with young children can balance an income with family.
- Education funding plans for our artisans' daughters; investing in the next generation, not just this one.
"I insisted on gender-specific washrooms so the women would feel comfortable, and on open, air-conditioned workspaces so no one has to suffer through Rajasthan's summer heat. These aren't grand gestures — but they're the difference between a job and a place you're glad to come to."
— Salonie, Founder & Storyteller
Responsible Design for a Better World
To Our Environment
Sustainability is a small word that carries real weight. For us it means weighing every material and design choice by how long a piece can stay in life — not how quickly it can be replaced.
Natural, responsibly sourced materials. Beyond our recycled silver, we weave with Ladakh cashmere — never intensively farmed Mongolian cashmere — and craft papier-mâché from waste paper alone.
Eco-friendly packaging. Your piece arrives in packaging designed to protect both the product and the planet.
Thoughtful design. Nothing about a PROTSAAH piece is accidental — each is made to be worn, loved and kept.
Real work, real numbers.
Our Impact So Far
10 women
In our Lhasa silver project, trained in silverwork from scratch and set up with home-based workshops, each now earning an independent income for her family.
13 families
Supported through our Gulmarg pashmina project since 2013, with an apprenticeship that encourages women weavers and embroiderers.
98% recycled
Sterling silver, plated in 22ct responsibly sourced (RJC) gold.
A lifetime repair & recycle programme
For every piece - so nothing we make is designed to be thrown away.
Transparency Without Greenwashing
To you
Our commitment to you is one of care and understanding. We think beyond the product to the story it holds and the emotion you'll carry with it; the feeling of a grandmother passing down a treasured heirloom, but one cherished for its integrity and its part in a better future for people and planet.
We deliver our pieces free from greenwashing: what we say is what we do.
"Our pledge to you is clear: complete transparency, unwavering ethics and unshakable honesty. When you choose us, we make an unbreakable promise -to always be honest, ethical and entirely trustworthy."
— Salonie, Founder & Storyteller
Together, we create real impact. Every purchase supports fair working conditions, traditional craft and a lighter footprint.